We've built Swimply to be a marketplace where Hosts who own swimming pools and other spaces can get connected to people who may not have spaces of their own, but want to enjoy such spaces in a comfortable and private setting.
When you book a Pool or Space, the rental price is the total of the hourly cost, plus any charges for extra guests and premium amenities, minus any promo codes and credits. The additional Guest Service Fee is added last as a percentage of the base reservation price.
The Guest service fee rates vary by booking, and you'll see this fee on the confirmation page, before finalizing your payment and booking.
The Service Fee helps us keep the marketplace running smoothly. It also pays for our $2M Swimply Protection Guarantee.
Please note: Service fees are non-refundable for cancelations outside of the refund window. Service fees apply to any additional changes made to a reservation. Check out What happens if I cancel my booking? For more information on our cancellation policies.
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