4 Types of Cancellation Policies

When setting up your listing, it’s important to consider which cancellation policy is best for you. The cancellation policy you set determines how far in advance a Guest can cancel a reservation without a penalty.

These are the different policies you can choose from: 

• Cancel Anytime: Guests can request a full refund up to 2 hours before reservation start time.
• Very Chill: Guests can request a refund up to 24 hours before the reservation start time. (excluding service fee)
• Kinda Chill: Guests will only receive a refund when canceling 72 hours (3 days) before the reservation start time. (excluding service fee)

We recommend choosing Cancel Anytime as your cancellation policy. Hosts with this policy earn 45% more on average and do not incur more cancellations as a result. 

Most Swimply listings choose the Very Chill cancellation policy, which gives Guests peace of mind in case of inclement weather or other unforeseeable circumstances. 

Note: There may be exceptions when Swimply could override your cancellation policy if the reservation cannot be rescheduled.

Related search terms: Cancelation; Types of cancel polocies.