My request expired. Was I charged?

No, you were not charged although you may see and authorization hold on your account.

The moment you submit a booking request, a pending charge will be applied to your credit card. If the Host approves your request, your card will be charged immediately; if the Host declines, the funds will be instantly released.

If a booking request is not approved, the request will expire within 24 hours and the hold on your credit card will be removed. While a request is pending, you will not be able to request other pools for the same or overlapping time.

When the hold on your card is canceled, you will not see a refund credit on your statement - you'll simply see the original authorization disappear completely after a few days. No payment will be made and no refund will be issued. It will appear that the whole transaction never took place. Your bank should also be able to confirm this. You may need to wait until your card issuer removes the original charge from your pending charges within 5-7 business days.

Bookings become confirmed after payment has been processed. At this time, you will receive the Pool's address and any relevant booking details! If you have any questions for the Host, be sure to contact them in the Swimply chat.

You can learn more about the booking process here:

How does the booking process work?

What are Instant and Request-Based Bookings?

What is Instant Booking?