Best Review Practices

Have Guests leave reviews, and improve your listing.

Reviews are fundamental to having a successful listing. Not only do good reviews indicate to future potential guests the quality of a host and a space, the number of five star reviews factors into where a listing shows up in the search results. The more five star reviews, the higher your listing appears.

To ensure your guests will leave a review on your listing, here’s what you can do. 24 hours after a reservation has occurred, message the guests: thank them for visiting, and ask them to leave a review.

We also send all guests messaging post booking prompting them to leave a review.

If you find that simply asking isn’t working well, or you want to take it a step further, you can incentivize your guests to leave reviews. We’ve seen hosts find success by offering small discounts on a guest’s next booking, allowing them to extend their swim for 30 minutes free of charge, or offering them an amenity for free.

Of course, if that doesn’t work either, or your reviews are low, it might be time to take a look at Keys To A Successful Booking