All Guests who have a reservation are eligible to leave a review. Swimply encourages Guests to leave reviews of the pools they visit which not only helps future guests know what to expect, but they help your Pool Listing look as great as it can and encourage more bookings. We always encourage both Hosts and Guests to leave thoughtful but honest reviews of their experience, and Swimply does not remove reviews unless the review violates our guidelines, which can be found here.
On the Swimply website:
To see the reviews that have been written about your Pool, first log in to your Swimply account at Swimply.com.
- Select Listings from the main menu.
- Select Preview Listing in the top right hand corner
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- You will be unable to preview your listing if it is paused or unlisted. Please review this guide for how to change the status of your pool.
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- Scroll below the description and amenities and you’ll see the Reviews section.
Each Guest who has left a Review is shown here with the newest reviews displayed at the top. You can see the Guest Name, Date, and number of Stars as well as the full text of the Review in this section.
If anything in a review seems inaccurate or you have questions about it, please contact our Swimply Support team.
On the Swimply mobile App:
To see the reviews that have been written about your Pool, first make sure you are logged into your account on the Swimply app.
- Select Listings from the main menu.
- Select Preview Listing in the top right hand corner
-
- You will be unable to preview your listing if it is paused or unlisted. Please review this guide for how to change the status of your pool.
-
- Scroll below the description and amenities and you’ll see the Reviews section.
Each Guest who has left a Review is shown here with the newest reviews displayed at the top. You can see the Guest Name, Date, and number of Stars as well as the full text of the Review in this section.
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