Host Service Fee

Listing on Swimply is free and helps you earn real cash to cover the costs of cleaning & maintaining your pool. Many of our Hosts earn enough to take vacations, pay for college tuition, and even pay off home mortgages. Hosts' earnings can vary; hosts keep 70-80% of earnings, and the hosting fee helps cover the cost of running the marketplace (support, regulatory costs, etc.). You can see your exact payout % by looking at the booking details before or after you accept a reservation.

The inherent service Swimply provides is a marketplace between Hosts with spaces and Guests who seek spending quality time at private spaces. As such, Swimply charges a service fee for providing the convenience of this marketplace. 

The Swimply Service Fee is calculated based on multiple factors including, but not limited to: 

• Location
• Regulatory laws
• Booking details
• Other risk factors

This Swimply Service Fee goes towards:

• Host protection guarantee 
• Fraud Protection
• Customer Support
• Marketing
• App Support

You can always see your earnings by going to the booking details and the pricing breakdown.

Your Guest is charged through Swimply's secure payment system, powered by Stripe, when they request or create a booking. In order to be paid for bookings, hosts need to connect their Swimply account to a Stripe Account. Learn more about connecting your account here.

48 hours after the completion of a booking, a payout is automatically released to your bank account. It generally takes between 3-7 business days before you will see the money from a completed booking deposited into your bank account. 

 Please note: A payout date may be extended if there is an open issue related to your listing or a booking at your listing. For the quickest resolution, it’s best to respond to any inquiry made by your Guest or Swimply within 24hrs.

FAQ:

Q: Will my payout % always be the same? 

A: The payout % is based on multiple factors as outlined above and may vary from booking to booking.

Q. How can I know how much I earn from a booking?

You can always go to the payment breakdown in the booking details to see the payout % before or after you accept any booking.

Q: Where can I see the full disclosure of the Host fee percentage? 

Swimply's Terms of use and service must be read and agreed to by all users before they can sign up.
Swimply may charge fees and, if applicable, Taxes to Members for use of the Swimply Platform. Fees or charges may include collection fees, convenience fees, third-party charges or any other fees that may be required to address your Account and are permitted by Applicable Laws and Rules. Except as otherwise expressly provided on the Swimply Platform, Service Fees are non-refundable. Swimply reserves the right to change the Service Fees at any time, and will provide Members notice of current fees. Fee changes will not affect Bookings made before the effective date of the fee change.