Adding a Payment Method

Making a Payment

You've found the perfect pool for your day, you've made all your plans, and you want to pay. To add a card on file, please visit your Profile and select Choose Payment Method, to add a payment method or update the card on file. You now can store more than one method of payment on file.

All payments are processed by our secure payment processing partner, Stripe. 

Common Reasons Payments Fail

• Insufficient Funds
• Use of Prepaid Cards
• Expired Card/Invalid Card Information
• Anonymous IP Address: Payments made on a business/work computer or while a VPN (Virtual Private Network) filter is active cannot be processed
• Bank declined: Occasionally banks may decline a payment for different reasons. In this case, you will need to contact your bank directly to determine the reason for the declined charge.

Changing your Payment Method

In the event you need to update your payment, simply return to your Profile and click Choose Payment Method as shown above. Once here, select Update your Payment Method and input the information with your new card.

If you’re having trouble making a booking and none of the above apply to you, please fill out our Contact Form.