Finding a pool
- What are the Swimply categories?
- How do I find pools near me?
- Why are the pool's hours greyed out?
- Are Service Animals Allowed at Reservations?
- How do I share a listing with friends?
- How do I save my favorite pool listings for later?
About Swimply
- How can I contact Swimply
- Welcome to Swimply
- Swimply eGifts
- Does Swimply charge a service fee?
- Swimply during COVID
- What is Swimply?
Make a Booking
- What is Instant Booking?
- Understanding Pending Charges and Booking Requests
- What forms of payment do you accept?
- Can I come early to set up?
- My request expired. Was I charged?
- How does the booking process work? (Guest)
Manage a Booking
- How do I make changes to a reservation?
- How do I cancel my reservation?
- Extra Guest Charges Policy
- How to extend your time or add extra Guests during a reservation
- How to Reschedule with your Host
- What happens if I cancel my reservation?
Guest Policies
- Swimply Non-Discrimination Policy
- Clothing policy for Guests
- You have overstayed your reservation time.
- Everyone counts as a Guest during Swimply reservation
- Can I see the pool before my reservation day?
- Cold Pools and Temperature Expectations
Account Management
- Account Deactivation / Removal
- Adding a Payment Method
- Where do I find my Swimply referral link?
- How does the referral program work?
- How do I become a verified Guest?
- How do I reset or change my password?