When setting up your listing, it’s important to consider which cancellation policy is best for you. The cancellation policy you set determines how far in advance a Guest can cancel a reservation without a penalty.
These are the different policies you can choose from:
- Cancel Anytime: Guests can request a full refund up to 2 hours before reservation start time.
- Very Chill: Guests can request a refund up to 24 hours before the reservation start time. (excluding service fee)
- Kinda Chill: Guests will only receive a refund when canceling 72 hours (3 days) before the reservation start time. (excluding service fee)
- Not Chilled: Guests must cancel 7 days (168 hours) before the reservation start time to receive a refund. (excluding service fee)
We recommend choosing Cancel Anytime as your cancellation policy. Hosts with this policy earn 45% more on average and do not incur more cancellations as a result.
Most Swimply listings choose the Very Chill cancellation policy, which gives Guests peace of mind in case of inclement weather or other unforeseeable circumstances.
Note: There may be exceptions when Swimply could override your cancellation policy if the reservation cannot be rescheduled.
Related search terms: Cancelation; Types of cancel polocies.