We’re so glad to hear your Guests are having fun at your pool and are hoping to add some extra time to their booking! Of course, we want to ensure you are fairly compensated for this extra time and the great experience you are providing-- cue the Extend tool!
The Extend tool allows your Guests to add extra time to their reservation while they are already at the Pool. A Guest just needs to click on the Manage tab inside the reservation itself, to request extra time or Guests be added to the reservation. Once confirmed, the guest will automatically be charged and the reservation updated.
Please note: if a Swimmer brings extra Guests to a booking, using this tool while the booking is ongoing is the most effective way to ensure you are paid for the extra guests as it may be more difficult to collect funds after a booking has concluded.
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