The Performance Scores on the Hosting tab help you understand how to maximize your Swimply earnings.
These scores are based on the data and performance of all hosts across the platform.
*Keep in mind that everyone has their own way to host and if you are happy with your number of bookings/earnings do not feel pressured by these scores. These are just here IF you want to take your listing and business to the next level.
Response time:
This is based on how quickly you respond to potential guests in the chat. As we know, responding quickly to booking requests and general questions is super important to “closing the deal” and getting the guest to choose your space. It’s also helpful in getting that all important five star review once the booking is complete.
The way this metric is calculated is:
The score will take the median of all messages replied by hosts and the scores will be assigned as follows:
- Great: Less than or equal to 1 hour
- Not Bad: More than 1 hour and less than or equal to 12 hours
- Needs Work: More than 12 hours
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