Uploading a Video Tour for your Listing

Video tours are a great way to give guests a sense of how your space is set up. It’s also a great way to showcase some unique features of your listing. At this time, you can only upload one video per listing. 

How do I upload a video tour of my space?

To get started, visit the Space Settings section of your Listing on the Swimply app or website.

From there, you’ll be able to upload a video.

Are there any rules and restrictions related to the video?

There are a few technical requirements for the video tour:

• It must be under 5 minutes in length
• It must be under 250 MB in file size
• Most video formats should be supported
• MP4 works best .mov is not supported

In addition, there are rules related to the content of the video:

• The video must be a tour of your space. Audio is permitted, but please ensure that you are showcasing your space
• Sharing off-platform contact information is strictly prohibited
• Inappropriate content is strictly prohibited

Swimply customer support will review all videos and may remove videos that are low-quality or violate our rules.

What are some tips and tricks for creating a great video?

To create a great video tour, here are some tips:

• Timing: Shoot the video on a clear, sunny day. Allow your guests to envision themselves enjoying your space in the best weather possible by capturing the best lighting. We do not recommend shooting at night or on overcast days.
• Showcase your Space: Strike a balance between showcasing your main feature (such as your pool) while at the same time capturing the surrounding space. Take some wider angle shots of any amenities or special features such as hot tubs, barbeques, etc.
• Remove Clutter: Clear your space of any clutter. We recommend removing items such as pool toys, personal items, and so on. While pool toys are usually welcome amenities, we do not recommend showing them scattered around your pool in photos or videos.
• Equipment: Use high-quality equipment for your shoot, such as a modern smartphone or a camera.
• Angle: Shoot your video in landscape (horizontal) format.
• Commentate: Use audio commentary to explain the features or your listing, or edit the video and add text labels

Where will the video appear on my listing page?

The video tour will always appear as the second item in your listing’s gallery. This ensures that guests will see the video as they are browsing through your photos.