Swimply Customer Support is here to help, no matter how big or small your needs may seem!
Swimply’s Customer Support Team strives to achieve excellence when supporting our users. We are dedicated to delivering superior customer service and value your continued confidence in us.
For questions or concerns, please don't hesitate to reach out!
There are 2 ways to get in touch with Swimply:
- Live chat
- Online contact form
1) LIVE CHAT
In order to use our live chat, navigate to the help page:
When you first land on the help page, you will see a blue chat button in the lower right-hand corner.
Click on it to access our live chat!
Type in your question, we will suggest a few useful articles that may contain the answer to your question.
If you prefer to chat with a live agent, click Get in Touch and then Live Chat.
2) CONTACT US
The online form (Leave a message) allows you to send a message through the Swimply website or app.
The Leave a message link will take you to the webform. We ask that you fill out a few fields so we know how to best help!
Our goal is to respond to every request within a few hours. Please use our live chat option if your question is urgent.