Guest Check-in

Set clear expectations for how guests will access your space by providing detailed check-in instructions and choosing when those details are shared. This helps ensure a smooth, stress-free arrival experience.

 How to Set Up Guest Check-In Instructions

Follow these steps to add or update your check-in details:

1. Go to your Manage Listing page
    
2. Click on Access Instructions
    

Choose Entry Method

Let guests know how they’ll enter your space:

• Side gate
   
• Front door
   
• Other (for custom entry options)
   

Add Access Instructions

Provide clear, step-by-step directions for entry. Examples include:

• Door codes or lockbox instructions
   
• Asking guests to knock
   
• Requesting guests to message upon arrival

The more specific you are, the smoother the check-in experience will be.

Choose When to Share Access Details

Select when guests will receive their check-in instructions:

• Immediately after booking
   
• 24 hours before check-in
   
• 48 hours before check-in
  
   

Best Practices

• Double-check that codes and instructions are accurate
   
• Avoid sharing sensitive details too early if security is a concern
   
• Include backup instructions in case guests have trouble accessing the space
   

 Why This Matters

• Reduces guest confusion and delays
   
• Minimizes last-minute messages or calls
   
• Creates a seamless and professional arrival experience