How can I be confident that I'll have a great experience after booking a pool?

Whether you are preparing to make a reservation or already have your booking lined up, we encourage you to communicate with your Host prior to the reservation about access instructions, total guest count, directions, or just to introduce yourself!  In order to protect yourself and ensure the quickest Swimply support assistance, always communicate through our secure messaging tool. In the event of an issue, conversation documented elsewhere will not be supported.