You have overstayed your reservation time.

When you make a reservation on Swimply, you agree to a certain timeframe for that reservation as well as your Host’s rules and cancelation policy.

However, we understand that in the midst of having a great time, sometimes you may lose track of the time and accidentally go over your reservation time. Just as you would want to start your reservation on time at a clean pool, so do the next set of Guests.

An accidental overstay can really throw off a Host’s ability to clean, prepare, and sanitize their space between Guests. The best way to ensure that all users get a chance to enjoy their time at the pool is to be mindful of the reservation agreement— even setting an alarm on your phone or having a designated clock watcher if necessary!

In the unfortunate event that you stay past the reservation agreement, you may be charged in 15-minute increments for the extra time to compensate your Host.

You also risk receiving a poor review from your Host which may reduce your chances of being able to have a second reservation.

So while we do understand that accidents happen, it’s important to be aware of the time and ensure a smooth easy experience for everyone involved!