Promo Codes

This article addresses the following:

• What are Promo Codes?
• How Can I Create a Promo Code?
• Promo Code FAQ

What are Promo Codes?

Promo codes allow Guests to receive a discount when booking your space.

You can create a promo code with a set name, discount amount, expiration date, and a maximum number of redemptions. Guests can then enter the promo code when booking your space to receive a discount.

Promo codes can be used in a variety of scenarios - it’s entirely up to you!:

• They can be used in broad marketing - you can post them on social media, print them on postcards, and so on
• They can help you convince a first-time customer to try your space
• They can be used to convince a previous Guest to come back

How Can I Create a Promo Code?

To get started, visit the Marketing tab on your host dashboard. Tap Create Promo Codes:

Next, configure your promo code:

• Code name: this is the text that the Guest will need to enter in checkout to receive the discount. All host-created codes automatically start with “H-”
• Discount amount: this is the percentage discount that the code will grant. Note that the discount amount affects the total reservation price, which will affect your earnings
• Expiration: this is when the code expires. Note that the expiration is based on when the Guest creates the booking, not when the booking takes place.
• Redemption limit: this refers to the number of times that the code can be used. Irrespective of the redemption limit, an individual Guest will only be able to redeem a code once. If you want the same Guest to receive a discount, you will need to create multiple codes

After you create a code, you will be able to see any current and expired codes you have created:

Promo Code FAQ

Q: Can I expire a discount code early?

A: If you need to expire a code early, please contact customer support.

Q: Can I offer codes that are $-off instead of %-off?

A: As of right now, promo codes must be a percentage off.

Q: How do promo codes combine with other discounts and Swimply credits?

A: Promo codes will stack with other promotions that you have set, including any weekday discounts, calendar discounts or boosts, and grand opening discounts. Listing promotions cannot be combined with credits, including any referral credits that the Guest may have.