Booking For A Large Event

This article addresses the following: 

• Before the Party
• During the Party
• After the Party
• How Can I Be Mindful of Neighbors?

We're so excited you've decided to plan your next party with Swimply! Parties mean lots of fun and great memories made at a terrific space with a welcoming Host. 

Parties often will mean some extra thought, planning, and preparation is necessary. At Swimply we want to make sure you’ve got everything you need to throw the greatest get together. But unlike a commercial space, our Hosts are real people and you'll be at their home.

Please Note: Extra large parties that are marketed on social media with tickets sold to attendees and DJ's, vendors or other staff hired are no longer accepted on Swimply. Bookings like this will be canceled immediately. The security, wellbeing, and peace of mind of our Hosts and their neighbors are our highest priority. Read more information about this ban here.

Here are our tips and advice for how to make sure your upcoming party goes off without a hitch!:

Before the Party

While searching for the perfect listing be sure to pay attention to the listing category and any tags that indicate the space is ideal for your party. In the instance where you are looking to throw a party be sure to look out for the Party and Dinner Party tags on the listing and click those to filter your search. For more information on listing types and how to find categories please read here.

Once you have honed in on a listing that interests you and you made a request, it's essential that you communicate with your Host to make sure that you've both shared all the details, important information, and answered any questions either of you have. Using Swimply chat for this will ensure that if any issues arise later, Swimply Customer Care can review the conversation and take appropriate action.

1. Introduce yourself to your Host and let them know a little about what you are celebrating at their pool. 
2. Estimate the number of Guests as accurately as possible and tell the Host. If you don't know exactly how many people are coming, let your Host know that you have booked for an estimated number of people. They will let you know how flexible they can be about extra people. They may ask that you book for more people to be safe. If the final number is fewer, and you and the Host agree on the count you can edit your reservation or Swimply will refund you the cost of those extra Guests*. You can also confirm custom changes with your Host via the Swimply chat or contact Swimply Customer Care.
3. Ensure that you and all your guests are aware of the Host’s pool rules. Each Host has Pool rules. Their rules are displayed on their Pool Listing and the Host may remind you of them when you've gotten in touch. Everyone who arrives at the Pool should be aware of the Host's rules and is expected to follow them.

*Please Note: Never exchange funds through private apps (Venmo, Zelle, etc) as these are not covered by Swimply. Keep all communication and additional Guest charges, etc. on the Swimply platform. 

During the Party

1. Have an awesome time!
2. Be safe, if you have any safety questions be sure to ask your Host about them.
3. Be prepared to wrap up the party when the end of your reservation approaches. Unless you've made special arrangements with your Host, the end of your reservation means the end of your party. 
4. If the Host informs you that the party has gotten out of hand and they want you to leave, even if your reservation isn't over, you are required to respect their direction, end the party, and have all your Guests leave the Host's property. 

After the Party

If you had a great time, leave your Host a glowing review so other parties know they can party there too! More on Reviews can be read here.

How Can I Be Mindful of Neighbors?

It is of utmost importance to us that Swimply only brings joy to communities, so we ask you to do your best to be courteous and considerate of your Host and their neighbors. Be sure to educate your invitees on your Host’s rules including parking preferences, and keep noise and music levels at a reasonable level. Your host should express all of these important points to you but it is a good habit to ask proactively before arriving to your booking.