What to Expect Post Booking

Unless a listing is set as Instant Book*, once you make a reservation request, we immediately notify the associated Host who then has 24 hours to accept or decline. Some Hosts will use this time to gather more information about your request. The reservation request will expire if the Host does not accept or decline the request within 24 hours.

*Please Note: Use instant booking to confirm a reservation immediately and skip the wait, or for same-day reservations

Upon confirming, you'll receive an email with the listing's address, special access instructions, and any other notes your Host wants to share with you before the Reservation.

As always, if you have a question for a host, either before or after your reservation is confirmed, you can message the host via the Swimply chat. For more information on how to Communicate with Hosts please read here! 

In order for you to contact a Host:

• You must have a completed profile
• You must select a date, time, and headcount to send with your message. If the listing has Instant Booking, you are already Confirmed when contacting your host. If you manually approve your reservations, they may show as Pending.
• If a Guest requests a booking, their name automatically appears in your inbox.

Hosts are also more likely to respond to your requests if you are a Verified Guest. For more on how to achieve this status please review the following article:  How Do I Become a Verified Guest?