Using Credits, and Promos When Booking

This article addresses the following: 

• Credits
• Promos

The following are additional features you can use when booking to reduce the overall cost of your reservation:

Credits

You can receive Swimply Credits by referring friends and family and once received can apply your credits to a reservation on the checkout page. 

After finding a pool you're interested in, fill out the date and time you're looking to swim. Beneath that, you'll see a breakdown of the hourly price and total hours, any extra Guest fees, and the Service fee. 

Right above the payment method option box, you'll see a toggle to Apply Credits and the amount of credits you have available to apply. 

This option will only appear if you have credits in your Swimply Credit Balance, and credits must be applied to each booking manually during checkout. Credits cannot be applied to an already confirmed booking or used for additions after the booking is confirmed.

Please Note

• The Swimply credit does not cover the Swimply Service Fee
• Credits from promotions may be subject to expiration dates and cannot be extended past those dates. Credits are non transferrable.
• We offer many promos throughout the year, so keep an eye on your email and avoid missing out on great offers! 

Promos 

After finding a listing that you're interested in, fill out the date, time, number of Guests, and reason for the booking. From here, click Book Now to be taken to the checkout where you will see a breakdown of the hourly price and total hours, any extra Guest fees, and the Service fee. 

Directly above the price breakdown at checkout, you will see an empty Add Promo Code field. Type in your Promo Code in the text box, and the Apply button will turn blue. Click the Apply button to add the discount, and you will see the discount reflected in the calculations.  As Promo Codes are not auto-applied, it is important to ensure you apply the code manually when you are confirming your booking.

Please Note

• Promo Codes cannot be applied to already existing reservations, pending, or approved booking requests. Swimply Support will not apply credits after a booking is confirmed.
• Promo Codes can be used only once per user and cannot be stacked or extended once they expire.
• Promo codes can't be used in conjunction with Swimply credits. If you are looking for information on how to use Swimply Credits, here.