Manage Booking Basics

This article addresses the following:

• Navigating to Your Bookings
• How to Find Reservation Details
• Can I Come Early to Set Up?

Navigating to Your Bookings

• Locate your reservations using the Bookings button on the bottom of the App screen

• Or selecting Menu and then Reservations on the Web

How to Find Reservation Details

Once you’ve followed the steps above to locate your bookings, select the reservation you wish to access complete details of a specific reservation. 

Next, lets review what information can be found in each section of the details page:

• Details
  • Date, time, and who’s coming 
  • Listing address and directions
  • Access instructions
  • Cancelation policy
• Amenities
  • View, add, or remove amenities from your reservation
• Receipt
  • Payment breakdown
  • Refund status tracker
• Manage or Make Changes
  • Modify reservation date and time
  • Modify guest count
  • Modify amenities
  • Cancel reservation

Can I Come Early to Set Up?

If you are planning an event and need some extra time to set up before the rest of your Guests arrive, consider adding an extra 30 minutes or an hour to the beginning of your reservation. 

If you already have a confirmed reservation you can add time by following these steps here.

Please Note: Host’s are only covered by the Swimply Protection Guarantee during the time slot booked for your reservation.